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- osm-445 - quality-management
Cleveland State University Course Info
Cleveland, Ohio
Course Info
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OSM 445
Quality Management
This course covers the core principles of the management of quality in the production of goods and services and provides an in-depth treatment of statistical quality control techniques used in the implementation of these principles. Advanced topics include TQM, continuous improvement, control charts, sampling plans, process capability, and ISO 9000. Applicable computer software is used to implement the techniques.
Units: 3.0
Prerequisites:
OSM 311 - Introduction to Operations Management