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College of Southern Nevada Course Info

Las Vegas, Nevada

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Course Info

Search for courses by clicking on letters of the alphabet or by using a search bar. Explore course description, number of credits required and course sequences to satisfy graduation requirements.


ET 301

Customer Service Management

This course provides students with an introduction and basic overview of the importance of customer relations and service in business and industry. The course deals with why and how organizations must reach out to customers so they may understand and gain the benefits in doing so. It is about satisfying the customers. It challenges students to use their critical and creative skills in all aspects of the subject.

Units: 3.0