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- tca-100b - concierge-management-business-operations-and-customer-service
College of Southern Nevada Course Info
Las Vegas, Nevada
Course Info
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TCA 100B
Concierge Management Business Operations and Customer Service
This course is an overview of professional duties of corporate, business and hospitality concierges. Focus will be on interpersonal relationships, guest transactions, customer and concierge services.
Units: 3.0