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- mgmt-0354 - quality-management
Missouri Southern State University Course Info
Joplin, Missouri
Course Info
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MGMT 0354
Quality Management
Quality Management (QM) is an overview of an evolving philosophy for continuous improvement of products, processes, and services to enhance quality while reducing costs. It is a management/technical/cultural approach to the integration of all systems and processes of an enterprise to achieve customer satisfaction
Units: 3.0
Prerequisites:
MGMT 0350 - Fundamentals of Organizational Management