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- bus-4104 - total-quality-management
Mount Saint Mary College Course Info
Newburgh, New York
Course Info
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BUS 4104
TOTAL QUALITY MANAGEMENT
This course is an in-depth look into the concept of Total Quality Management (TQM). Students learn how corporations are applying the principles of TQM, particularly through the use of teams in production. Subjects covered include strategic planning, problem solving, statistical process, quality assurance, and role of customer.
Units: 3.0