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- omis-442 - process-and-quality-improvement
Northern Illinois University Course Info
Dekalb, Illinois
Course Info
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OMIS 442
Process and Quality Improvement
Detailed examination of the issues, techniques, and methodologies for improving processes and controlling quality in manufacturing and service organizations. Topics include the history of process and quality improvement, quality culture, customer-driven quality, six sigma methods, tools for process improvement, statistical process control, and building and sustaining performance excellence
Units: 3.0
Corequisites:
MKTG 295 - Principles of Marketing
and
MGMT 335 - Managing Individuals, Teams, and Organizations
and
FINA 320 - Principles of Finance
Prerequisites:
OMIS 351 - Information Systems in Organizations
and
OMIS 338 - Principles of Operations Management