MGT 675

Mediation and Conflict Resolution

Effective problem solving and conflict resolution skills are essential for to-days managers and administrators. In line with the trend toward cooperative problem solving, students study the use of interest based problem-solving to facilitate business disputes and to their preparation and participation as a party in a mediation and/or arbitration process. Classes will include lectures, active discussion and application of reading assignments, and role-plays

Units: 3.0

Hours: 3 classroom + 0 lab/studio