BUS 265

Stress Management in the Workplace

This course explores the elements of stress management and its importance in providing exceptional customer service. Topics include the recognition of stress, causes of stress, and the benefits of managing stress. Emphasis is placed on a multitude of ways to handle stress in order to have a more productive professional and personal life. The goal is to provide practical, hands-on skills to non-management level personnel.

Units: 0.5

Hours: 9 hours LEC