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- cus-110 - customer-service-fundamentals-online-
Southern New Hampshire University Course Info
Manchester, New Hampshire
Course Info
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CUS 110
Customer Service Fundamentals (online)
Develop professional plans for advancing customer service skills. Analyze customer service interactions using various models of communication. Create customer-facing messages that take into consideration culturally and socially diverse customers. This course is currently available for direct assessment programs only.
Units: 3.0