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- ihp-435 - performance-improvement-measurement-and-methodologies-online-
Southern New Hampshire University Course Info
Manchester, New Hampshire
Course Info
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IHP 435
Performance Improvement Measurement and Methodologies (online)
This course will explore methodologies for performance improvement including PDSA, Six Sigma and Lean, principles of measurement, and selection of appropriate measures including structure, process and outcome measures. Students will determine how data should be displayed for target audience, identify statistical measures to describe data, and distinguish between common and special cause variation. Other topics will include developing operational definitions, establishing benchmarks and sampling.
Units: 3.0