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- oper-3206 - quality-assurance-and-management
University of North Carolina at Charlotte Course Info
Charlotte, North Carolina
Course Info
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OPER 3206
Quality Assurance and Management
A study of management philosophy, practices and analytical processes implemented in quality planning and administration of products and services. Topics include: corporate culture, quality design, human factors and motivation, quality cost analyses and auditing, service quality, quality assurance, quality circles, and conformance to design.
Units: 3.0
Prerequisites:
OPER 3100 - Operations Management
Min Grade: C
Min Grade: C